Your privacy is important to us

At Boxed, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information we collect

We collect information you provide directly, such as your name, email address, shipping address, and payment details when you place an order. We also automatically collect certain data about your device and browsing behavior (e.g., IP address, browser type, pages visited) through cookies and similar technologies.

2. How we use your information

We use your information to process orders, communicate with you about your purchases, improve our website, and send you marketing communications (if you have opted in). We do not sell your personal data to third parties.

3. Data sharing and disclosure

We share your information with trusted service providers (payment processors, shipping carriers) only as necessary to fulfill your order. When required by law, we may disclose your information to comply with legal obligations.

4. Your rights

Depending on your location, you may have the right to access, correct, or delete your personal data, as well as to object to or restrict certain processing. To exercise these rights, please contact us at privacy@boxed.com.

5. Data retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Security

We implement industry‑standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Changes to this policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

Effective date: February 1, 2026

If you have any questions, contact us at privacy@boxed.com.