Cookie Policy

Last updated: March 24, 2026

What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies help us recognize you and remember your preferences, making your experience on our platform smoother and more personalized.

How We Use Cookies

Boxed uses cookies for the following purposes:

  • To enable essential website functionality
  • To remember your login status and preferences
  • To understand how you use our platform
  • To improve your user experience
  • To detect and prevent fraud
  • To analyze site traffic and performance

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and session management. You cannot opt out of these cookies as the site would not function without them.

Performance Cookies

These cookies collect information about how you use our website, such as which pages you visit most often. This data helps us improve how our website works. All information collected is aggregated and anonymous.

Functional Cookies

These cookies allow the website to remember choices you make (such as your language preference or region) and provide enhanced, more personal features. They may also be used to remember changes you have made to text size and other customizable elements.

Analytics Cookies

We use analytics services to understand how visitors interact with our platform. These cookies help us see patterns in user behavior, which pages are most popular, and where users encounter issues. This information helps us improve our services.

Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics and deliver services:

  • Google Analytics: For website traffic analysis
  • Stripe: For secure payment processing
  • Intercom: For customer support chat functionality
  • Mapbox: For address autocomplete services

Managing Cookies

You can control and manage cookies in several ways:

  • Browser Settings: Most browsers allow you to refuse or delete cookies through their settings menu
  • Third-Party Tools: You can opt out of third-party cookies using tools like the Network Advertising Initiative opt-out page
  • Our Cookie Banner: Use our cookie consent banner to manage your preferences when you first visit our site

Please note that blocking certain cookies may impact your experience on our platform and limit the services we can provide.

Cookie Duration

Cookies can be either session cookies or persistent cookies:

  • Session Cookies: Temporary cookies that expire when you close your browser
  • Persistent Cookies: Remain on your device for a set period or until you delete them. Our persistent cookies typically last from 30 days to 2 years depending on their purpose

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. When we post changes, we will revise the "Last updated" date at the top of this policy. We encourage you to review this policy periodically.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

Boxed

16 Boulevard Princesse Charlotte

Monaco, 98000

Email: privacy@boxed.com